Be aware if someone calls you claiming to be from Canby Utility and threatens to turn off your power if payment is not made immediately. Most scammers demand payment with a pre-paid card, Zelle or Venmo. Unfortunately, we have heard from customers who have received these scam phone calls. If you have the slightest suspicion a phone call may be a scam, hang up. Please call Canby Utility to see if you are actually behind in your payment. Canby Utility provides multiple opportunities for you to pay prior to service disconnection.