Current News & Hot Topics
Moving day for Canby Utility's downtown customer service office has been rescheduled for August 9th & 10th. The move date is dependent on the final completion of the new building. Updates will be posted as needed. We will remain open for business at our current location of 154 NW 1st Ave. Our new location is located at 1265 SE 3rd Avenue. We appreciate your patience and look forward to serving you at our new location. See the May Reporter for full story.
If you make payment arrangements, Canby Utility is implementing a new procedure and payment agreement form to clarify financial arrangements customers may make with Canby Utility to prevent a service disconnection. Should a customer fail to keep the payment agreement, the account will be assessed a $25 failed payment arrangement fee and the electric service will be disconnected according to the provisions stated in the agreement without further notice.
Frequently Canby Utility shares tips to reduce water and energy consumption. Recently one savvy customer pointed out that our tips frequently suggest a purchase so that while there is an efficiency gain on one hand, there is an initial increase in expenditure on the other. This month we’re sharing some tips to save energy by making better use of what you already have.
Trees beautify our neighborhoods and are one of the Northwest’s greatest assets. Unfortunately, trees have a down side when located under or too close to power lines.
They can present real threats to public safety and may cause significant power outages during storm season. We are taking this opportunity to explain how we reduce their negative impact and suggest ways you can help too! [Read More]
Inside Canby Utility
Canby Utility is offering a one-time rebate for residential and commercial customers who purchase a water filtration system. The program provides a rebate of $25 for residential customers and a $200 rebate for qualifying commercial customers. [Read More]