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Canby Utility's business office has moved to our new facility located at 1265 SE 3rd Avenue.
We are now open for business; hours are Monday through Friday 8-5. A drive through drop box is located in our parking lot for your convenience. We look forward to serving you at our new location.
If you make payment arrangements, Canby Utility is implementing a new procedure and payment agreement form to clarify financial arrangements customers may make with Canby Utility to prevent a service disconnection. Should a customer fail to keep the payment agreement, the account will be assessed a $25 failed payment arrangement fee and the electric service will be disconnected according to the provisions stated in the agreement without further notice.
Information to be posted here, watch for updates.
Frequently Canby Utility shares tips to reduce water and energy consumption. Recently one savvy customer pointed out that our tips frequently suggest a purchase so that while there is an efficiency gain on one hand, there is an initial increase in expenditure on the other. This month we’re sharing some tips to save energy by making better use of what you already have.
Trees beautify our neighborhoods and are one of the Northwest’s greatest assets. Unfortunately, trees have a down side when located under or too close to power lines. They can present real threats to public safety and may cause significant power outages during storm season. We are taking this opportunity to explain how we reduce their negative impact and suggest ways you can help too! [Read More]
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Canby Utility Main Office
Canby Utility is offering a one-time rebate for residential and commercial customers who purchase a water filtration system. The program provides a rebate of $25 for residential customers and a $200 rebate for qualifying commercial customers. [Read More]
NEIGHBORS HELPING NEIGHBORS There are people living in Canby who are struggling with unemployment, medical problems and other financial hardships that make it difficult to pay their utility bill. [Read More]
