Rebate FAQ

You will receive your rebate 8 to 10 weeks after your post-inspection (if required) and Canby Utility has received all required rebate documents.

You can replace a few windows at a time or all at once. The same is true for insulation upgrades, the floor, attic, and walls, which may be completed all at once or in different time frames. If your project will extend beyond the 6-month timeframe, please contact Canby Utility to reapply for the window or insulation rebate.

Yes, all energy upgrades must be installed according to Canby Utility program Specifications.

There is no cost to the Canby Utility Customer.

Call (503) 266-1156 to schedule.

Window, door, and insulation projects must have a pre-audit before the work begins and post-inspection after work is completed. All other rebate projects may require a post-inspection.

Call (503) 266-1156, visit our Rebates page, or stop by Canby Utility at 1265 Southeast 3rd Avenue to request forms. Get directions to our office.

Refer to the current Canby Utility Application for rebate amounts and eligibility details.