The Canby Utility Board is proposing an overall electric rate increase of 7.5%, a public rate hearing is scheduled for October 10, 2023 at the Canby Utility Board room.
Canby Utility is experiencing a power outage on the south side of Canby. We are working to get the power restored as quickly as possible.
For information on the 9/7/2023 power outage visit our Report an Outage page under the Electric Service tab.
CANBY UTILITY WAS EXPERIENCING A POWER OUTAGE ON THE NORTH SIDE OF CANBY. PLEASE CALL US IF YOU ARE STILL EXPERIENCING A POWER OUTAGE.
CANBY UTILITY EMPLOYEES ARE READING METERS TODAY IN PERSON. PLEASE CONTACT OUR OFFICE IF YOU HAVE ANY CONCERNS.
Beginning 7/5/2022 Canby Utility’s new business hours will be Monday-Thursday, 7:00 a.m-5:30 p.m.
PLEASE STOP BY OUR OFFICE FOR YOUR FREE 8 LED LIGHT BULBS! ONE PER HOUSEHOLD.
Customer Service Policies and Procedures
As of July 1, 2021, Canby Utility has reinstated all
Customer Service Policies related to billing and delinquent accounts. Questions, call 503-266-1156
Annual Water Quality Report for 2020
2020 Annual Water Quality Report is now ready to review, click on Water Service tab to get report. A copy will be mailed to all Canby Utility customer's in their June statements.
BUSINESS OFFICE OPEN TO WALK IN CUSTOMERS APRIL 5, 2021
Canby Utility office is now open . Hours M-F 8:00a.m. to 5:00 p.m.
