{"id":35659,"date":"2020-10-20T00:35:03","date_gmt":"2020-10-20T07:35:03","guid":{"rendered":"https:\/\/www.canbyutility.org\/?page_id=35659"},"modified":"2023-09-14T20:14:19","modified_gmt":"2023-09-15T03:14:19","slug":"report-an-outage","status":"publish","type":"page","link":"https:\/\/www.canbyutility.org\/electric-service\/report-an-outage\/","title":{"rendered":"Report an Outage"},"content":{"rendered":"

Power Outage September 14th, 2023<\/h2>\n

A limited number of Canby Utility customers in Southeast Canby experienced a power outage related to an underground cable failure. This outage affected a mobile home park and a duplex.\u00a0 As of 8:00 p.m., the electric crew is working to find the exact location of the failed cable and is restoring power to customers as quickly as possible.<\/p>\n

Power Outage September 7th, 2023<\/h2>\n

Canby Utility customers in the North and Northeast sections of town experienced a short-duration power outage. This outage was the result of a failed electrical component in the substation. This equipment is designed for the protection of the system against abnormal situations. As a result, a faulty reading caused the protection measures to activate, causing in the interruption of power that would have protected the system had there been an actual abnormal event.<\/p>\n

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When Red Flag Warning are in Effect for Wildfires<\/span><\/h2>\n

A Red Flag Warning means warm temperatures, very low humidities, and stronger winds are expected to combine to produce an increased risk of fire danger.\u00a0 This alert triggers Public Safety Power Shutoffs (PSPS) for utilities across Oregon when the extreme weather conditions threaten the safe operation of electrical services.\u00a0 To help protect the public from utility-caused wildfires, utilities implement plans to disconnect power to high-risk areas to prevent the power lines and other related equipment from causing wildfires.<\/p>\n

Fortunately for Canby Utility customers, we have only identified one area of greater risk of wildfire. This area is located off Knights Bridge Road, from our Knights Bridge Substation located on Barlow Road to just east of the Molalla River.\u00a0 However, our strategic and aggressive vegetation management practices have significantly reduced the risk of a utility-caused wildfire. If a Red Flag Warning occurs we do not anticipate having to de-energize our electric feeder lines that serve power to our customers.\u00a0 We also have plans in place that should we have a need, we can transfer the load on that feeder to our other substation located on Redwood Street so that most customers would not be affected by a PSPS.<\/p>\n

To ensure public safety during a Red Flag Warning event, Canby Utility will patrol its overhead power lines, have extra staff on standby, and be available 24-hours a day for receiving reports of concerns from the public.<\/p>\n

Please note that Canby Utility is served power over the Portland General Electric\u2019s (PGE) transmission lines.\u00a0 We have two separate transmission sources serving power to Canby Utility\u2019s substations providing redundancy; however, Canby Utility has no control over PGE\u2019s decisions to implement a PSPS on its transmission lines should the risk become too great. We do not anticipate PGE will need to this action if a Red Flag Warning occurs.<\/p>\n

We will post updates below should there be a PSPS in our operations or if PGE\u2019s PSPS will impact our customers.\u00a0 We are including a link to the PGE\u2019s PSPS map to show you where PGE would be anticipating their service interruptions.<\/p>\n

Click Here to View PGE’s PSPS Map.<\/a><\/p>\n

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UPDATES:<\/strong><\/p>\n